About Us

Forum Research Inc. is Canada's most unique research firm, founded in 1993, the company has conducted research for a wide range of clients in many different disciplines. What makes us different is that we are not only a research firm but we are also a technology company. We combine the power of superior industry talent with innovative leading technology to provide our clients with the necessary insight to get the results they want.

At Forum Research we specialize in 5 main disciplines:

• Enterprise Feedback Management
• Customer Experience
• Market and Consumer Research
• Retail and Branch Research
• Consulting Services

Forum Research is also the owner and sponsor of The Forum Poll™, Canada's leading public opinion poll. Proven to be the most reliable chronicle of the public pulse in the country, The Forum Poll™ is our lens for analyzing and sharing the thoughts, feelings, and opinions of all Canadians. In surveying federal, provincial, and municipal political and social issues on a regular basis, our company boldly explores public reactions to important current issues.

To add to the value that we bring as a company, affiliate, Service Metrics also has an extensive field membership across the nation, amounting to over 8,000 between all communities in each of the provinces. The members of the Service Metrics Team specialize in providing on-site and face-to-face research of a quality unmatched by any other research firm in Canada.

Your search for quality research solutions comes to an end with Forum Research. Our respected research team, with cutting-edge technology and unparalleled national coverage, guarantees our ability to produce impactful and informative results that will enable our customers to make meaningful, strategic business decisions. Our vast expertise in the market research industry will be an essential tool to enable the development of all of your company's goals and endeavours.

MRIA Gold Seal Membership

Forum Research is a member-in-good-standing of the Marketing Research and Intelligence Association, the self-regulatory Association which governs and represents the market, survey, and public opinion industry in Canada. In addition to satisfying conditions related to core focus and business continuity, professional conduct and compliance with MRIA Professional Standards, Forum Research has successfully completed a rigorous, independent assessment of its research practices by a third party Certification Reviewer.