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Mystery Shopping SolutionsForum Research Inc., through its associate company, Service Metrics Inc., is one of the exclusive licensees for Shop’nChek Worldwide’s Mystery Shopping services. This is another tool in our arsenal of services and solutions for customer relationship management. Shop’nChek Worldwide’s methodology, technology, experience and client satisfaction are unrivalled in the mystery shopping industry. Through Shop’nChek’s association with Forum, there is the capability and experience to provide our clients with the best and most cost efficient mystery shopping data in the industry. We design Mystery Shopping Programs to measure the level of customer service offered by front line employees in the following sectors:
Should you wish to learn more about our Mystery Shopping services, please contact Dr. Vic Roth at vroth@forumresearch.com. |
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