Employee Engagement Management Solutions

Intro | Overview | Employee Dashboards & Roadmaps | Integration & Deployment

Overview

Studies all over the world have shown strong links between employee loyalty and commitment and company performance. It’s no surprise that committed employees are more loyal and will tend to work harder to help their company succeed. Think of your own situation.

Many companies conduct regular employee satisfaction surveys. These surveys typically focus measurement on what employees like and dislike about a list of characteristics of their jobs and their working environment. Unfortunately, as in customer relationships, what people say they like or dislike often has very little relationship to how they actually behave. Also, most traditional employee satisfaction surveys fail to define measures within the context of specific outcomes or business objectives, and as a result, they are unable to prioritize the key issues and how they can influence those outcomes.

Forum’s employee relationship measurement and management approach provides solutions for reducing costly turnover, identifying and implementing programs that’ll have the greatest impact on employee commitment and loyalty and in building baseline measures against which improvement initiatives and activities can be assessed. Forum’s approach goes beyond just providing dashboard indicators, typical of many employee satisfaction surveys. We deliver strategic and tactical roadmaps that point our clients in the direction needed to achieve their employee relationship management goals.

While it is important to know how loyal your employees are and how they feel about their relationship with your company, this information is insufficient for improving relationships. What are the key drivers of the relationship? What is the relative influence on loyalty, for example, of your ‘employee care’ programs versus the resources you provide for employees to get their jobs done? Given choice between a number of solutions to improve employee loyalty, which is likely to be the most effective? These are the types of questions and answers that Forum Research Inc. will provide.